Human Resources Management Strategy Research Paper

Human Resources Management Strategy - Research Paper Example HRM mainly focuses on the policies as well as system of an organization. Based on the current human resource management HAAD also focus on the studies of health related behaviors of human along with the studies of diagnostic and preventive measures to avoid the health related problem of emirates of Abu Dhabi and improve their quality and standard of life. HAAD ensures the safety people by implementing strategic plan and the standard principles. The management of HAAD also provides good facilities to the staff members in order to improve their performance and to provide the best health care services to people of Abu Dhabi. The management of HAAD also communicates regarding the safety and security of staff along with patients to prevent the health regarded issues (Mazrouei, 2008). The facilities, which are provided by HAAD, should be abided by the decisions of Research Ethics Committee for greater effectiveness. The investigators of HAAD should have relevant qualification as well as experience on the relevant field to conduct the research related to the health care services and make it effective. The HR managers or HR professionals play the most important role in the improvement of the organizational structure of HAAD and achieve the objective of HAAD by ensuring the safety of life of emirate of Abu Dhabi (Khadamat, 2007). The HRM policies of HAAD are effective as it provides proper policies for effective health measurement. SWOT analysis is a planning method to assess the strengths, weaknesses, opportunities and threats related to the management of an organization. This is an important aspect to determine the effectiveness of HAAD towards the local communities by providing healthcare measures. The objective is to develop healthcare for preventing diseases and provide adequate support to people of Abu Dhabi. Strengths of current human resource management of HAAD is that it provides better facilities to employees to

J&S mini supermarket Research Proposal Example | Topics and Well Written Essays - 1000 words

J&S mini supermarket - Research Proposal Example Their main problems lie in the fact that they don't have the resources (enough staff) to offer a good service to their clients. This means that they have not been able to pay attention to building relationships with their customers. Relationship marketing is defined as "a marketing method in which businesses consistently maintain two-way communication with their prospective, current and inactive customers in order to gain a deeper understanding of their needs while delivering personal and compelling marketing throughout their lifecycle"(Vtrenz,2004:4). It involves understanding the customers' needs as they go through their life cycles, and one of its central concepts is customer retention.(Wikipedia, 2005) At J & S, customers are hard to retain because once they have experienced a bad service, they seldom come back. In order to start building relationships with their clients, this business must get to know them; who are their clients, what are their needs. This can be done by several ways. From the basic observation technique (e.g. noticing their shopping patterns); to applying mini surveys while they wait in line to pay. The point is to get to know them better. It is useful to observe things like: With this information, you ... With this information, you might be able to offer valuable services to the clients such as free parking (and/or parking space for bikes), weekly offers and promotions, etc. The point is to design a strategy that fits the customers' lifestyles and needs. Focusing on the customers' needs One of the main things the clients need at this convenient store is to be able to find their products easily. This can be done; first, by re-organizing the store's layout so that the access and flow through the locale is easy. Then, by using clear signs in the aisles and throughout the that help the customers find what they need (and their prices). Customers shouldn't feel left alone in their task of shopping their groceries. It should be made a pleasurable experience instead of a hassle. Hiring new staff for the purpose of aiding and guiding the customer is the most important action to be taken by this convenient store. Their job is to be available to the clients, to have the information about the products, about where they are located, and about new products. They should wear a distinctive uniform, perhaps a good suggestion is that they wear T-shirts or vests with a legend such as "Ask me if you have any questions" or "I'm here to help you". The clerk should salute and ask the client "Did you find all that you were looking for" before they pay, and thank them for shopping there before they leave the store. All these little details count. They will make the customer feel special and it is likely that he/she will return because the service was good and focused on the client. In the store, machines to verify the price should be available at the end of each aisle, and a person should be responsible for checking the aisles for missing prices tags, and misplaced products. Extra

Biography of Chanakya (Kautilya)

Biography of Chanakya (Kautilya) INTRODUCTION â€Å"The extraordinary thoroughness of Kautilyas’s work, its eminent inductiveness and practical character, its unflinching logic, heedlessness of adventitious moral or religious standard and its wide range of subjects and interests gave it a unique combination of features..†[1] -D.R.Bhandarkar In Indian history, the centuries to come and that passed by, are recorded many great persons and legendary characters who shaped time through their extraordinary deeds and their excellence in every skill. But among of them, Kautilya may be the only one personality who has been respected and accepted as a brilliant person not only by Indian scholars but also western Scholars too. Kautilya was great political philosopher and thinker. We have been described as a great teacher, shrewd statesman, devoted patriot, deep thinker, ruthless administrator, master strategist, selfless ascetic, ideal philosopher and true saint.[2] He is called all-rounder because he got mastery in all the branches of knowledge. He was well versed in commerce, warfare, Politics, Economics and Vedas. He lived around the third century B.C. but even today his ideas and principles show relevancy and applicability in the present day society. He is a historical milestone in the making of India. Kautilya is the greatest person with wisdom and knowledge. He is regarded pioneer in the field of Economics. The credit of establishment of Mauryan Empire goes to the foresight and knowledge of Kautilya. He was a key advisor and councilor of Chandragupta Maurya, the founder of Mauryan Empire. â€Å"This empire was not merely composed of a number of unrelated districts brought together under single sceptra; it was a real unit based on common government which everywhere not only established the king’s authority but the public good.[3] Kautilya was chief architect of his rise to power so he is called kingmaker too. A man full of vision; he was always prepared for the worst. He had the guts to speak his heart out even in front of the rulers. He himself lived such a life, refusing all adornments, compassion towards the poor and evil to deceit when needed which shows some of his good characteristics of nature. Kautilya was a professor at the University of Takshashila which is located near Peshawar in Paki stan. He was the first man to envision the first Indian Empire by unification of the various small kingdoms in the Indian subcontinent. His prominent works are Nitishastra, Chanakya Niti and Arthashastra. Among these, Arthshastra was most important. He considered economic activity as driving force behind the functioning of any political action. Kautilya was a true thinker who bridged the gap between knowledge and vision. For Kautilya, good governance was supreme. LIFE SKETCH OF KAUTILYA – Unfortunately There is not certainity about the time period of the Kautilya So, details of his birth and life are not dependable and we have to rely on tradition. The expected period of the Kautilya is from 350-283 B.C.E. There are very few real historical facts about his birth and death except that he helped Chandragupta to mount the throne, to strengthen his empire and to unite the Indian states for fighting against Alexander of Macedonia around 327 B.C.E. Chandragupta Maurya established the Mauryan Empire in the year 321 B.C.E. Kautilya was probably born around 350 B.C.E. This shows that Kautilya was junior contemporary of Aristotle (384-322 B.C.E.). There is no proof that Kautilya was affected by Aristotleà ¢Ã¢â€š ¬Ã… ¸s idea. Some historians have â€Å"questioning about Kautilyaà ¢Ã¢â€š ¬Ã… ¸s existence†. His place of birth is not assured. Some say that he got the name Chanakya because he was born in China. The Buddhist mentions his birthplace as Takshashila while Jaina scripture mention his birthplace as Chanak in Gola district of South India. According to one version, birthplace of Chanakya was Dravida so one of the Chanakyaà ¢Ã¢â€š ¬Ã… ¸s various names was Dramila. Some believes his birthplace was Patliputra. However, Kautilyaà ¢Ã¢â€š ¬Ã… ¸s birthplace will continue to remain a disputation. Kautilya had two other two names – Chanaka and vishnugupta. As he was born in the village of chanaka, he was called chanakya , Dr. Ganapati Shastri is of the opinion that he was born in the ‘ kutala’ gotra. Hence he was named as Kautilya. His parents gave him the name of Vishnugupta at ‘namkaran’ ceremony.[4] When Kautilya was born, he had blessed with the full set of teeth, which showed that child will become king or emperor. Rishi Chanak was a Kautilya’s father who was learned Brahmin. He was a teacher teacher so he knew the importance of education. He started teaching his son Kautilya in his early age. In his early age, Kautilya was well versed in Vedas; though he memorized them completely at early age, At that ancient time, the Vedas were considered as the toughest scripture to study. He was also taught mathematics, geography and science along with religion. Right from his childhood, Kautilyaà ¢Ã¢â€š ¬Ã… ¸s wisdom and shrewdness was visible and effective. His favorite subject was Politics. Kautilya had seen very difficult circumstances from his childhood. His father,Chanak was erudite, decent and self respected Brahmin. He opposed injustice or immortal deeds. The fraudulent and arrogant king Dhannanda did not like him naturally. The king disparated the rightness of Chanak so he harassed Chanakà ¢Ã¢â€š ¬Ã… ¸s family for fake reasons. Chanak was put in prison by the king. He died in prison. No one raised a voice against the injustice with Chanak. Kautilya was a very little boy that time. He was extremely sad because of his fatherà ¢Ã¢â€š ¬Ã… ¸s death and injustice happened with h is family. After his fatherà ¢Ã¢â€š ¬Ã… ¸s death, his life was also in danger. So he left Patliputra by taking an oath that he would return and fight against injustice and take revenge against Dhannanda. Kautilya had his education at a famous university of Takshashila which was very reputed one at that time. Being a Brahmin of strong determination anf strong will, he thought to take revenge from Nanda King of Patliputra. He left the capital humiliated and he went to search for a warrior. On his way, he came across the young Chandragupta. He found in the latter a promising young man and started the campaign for his installation on the throne of Magadha. Their First attempt Proved to be a failure. However eventually, Chandragupta regrouped his forces, overwhelmed the borderstates and launched onslaught on the capital. The wicked king- Dhannanda best of Nanda dynasty wa skilled in 322BC. Thus a new dynasty-Maurya was established with Chandragupta Maurya enthroned as the king of Magadha in 321 BC and reigned upto 298 BC. The credit for this victory goes to kautilya widely accepted name whose diplomatic skill and encyclopaedic knowledge of administration enabled Chandragupta, his pupil not only to triumph against the Nandas but also consolidate his empire.[5] [1] Vishnoo Bhagwan, Indian Political Thinkers,Atma Ram Sons publications,p.30 [2] Retrieved from http://www.chanakya.com/chanakya.htm on 20 Mar.2014.11.28PM [3] Paul Masson-Oursel et al: Ancient India and Indian Civilization,p.37 [4] Sankaracharya : Commentary on Kamandaka [5] Vishnoo Bhagwan, Indian Political Thinkers,Atma Ram Sons publications,p.31

Crime Of Passion By Barbara Hu :: Barbara Hu Crime Of Passion

The essay â€Å"A Crime of Compassion† was written by Barbara Huttmann. A story of love, dedication, moral values, and a nurse who loved her job and her patients very dearly. One of her patients was a young police officer who had been diagnosed with lung cancer. Within six months time, he had lost his youth, two of his five senses and his ability to do anything for himself. He had stopped breathing numerous times, and each time he was resuscitated. Eventually the pain became unbearable and he begged for God to take him. Being resuscitated wasn’t what he wanted anymore, he wanted to die. This nurse with so much love and so much knowledge relieved him of his pain and let him die. The public and the hospital then scolded her. She was labeled a murderer. The author’s use of description was very detailed and very real. Reading this essay was like watching it on television. Every sentence was described with so much depth; there was no need to imagine the scenery or the excitement of the hospital. The healthy police officer was described as a young, witty macho cop with thirty-two pounds of attack equipment. When reading this, the vision of a man in a blue uniform with his gun and walkie-talkie enters the mind. When the man had been diagnosed with lung cancer he was described as a sixty pound skeleton being kept alive by liquid food poured down a tube. The code blues were described horrifically. He stopped breathing two to three times a day, and every time he stopped he was resuscitated. â€Å"The nurses stayed to wipe away the saliva that drooled from his mouth, irrigate the big craters of bedsores that covered his hips, suction the lung fluids that threatened to drown him, clean the feces that burned his skin†¦Ã¢â‚¬  He was going through an agonizing ordeal, and he was being kept alive unnaturally. The pain he was enduring was far too much for any human or any animal to sustain.

Ethic Simulation Essay

This week I participated in two Ethic Game Simulations; The Mysterious Blogger and The Veiled ID. The Mysterious Blogger was about the leaking of confidential information by an employee and the actions of a second employee. The Veiled ID presented an issue that arises as the company tried to implement more strict security issues. The â€Å"Mysterious Blogger† had me playing the part of the Director of Information Technology for G-Bio Sports Company. During a routine check the department finds there is an employee that is posting blogs about the company and although 90% of the information is not confidential and questions safety this is a clear violation of the company policy. An anonymous email is also received by me this note indicates the name of the person posting the blogs. This information was obtained by hacking this person’s personal computer. My department was able to identify the name of both employees involved. There is an ethical issue on both cases one employee is violating the NDA policy and the other is violating the privacy of another employee. The action of both employees can cause major harm to the company. It is important to identify everyone that needs to be informed of the situation and decided the proper way to handle the situation. Both employees have been with the company for a while and are an asset to the company. Based on this information I do believe that both employees need to be discipline and made aware of the seriousness of their actions at the same time ensure safety concerns are address. My next step is to involve the proper stakeholders, our HR Director and our Legal Counsel they will help me validate my position and outline next steps. â€Å"The Veiled ID†, I play the part of the Associate Director of Operations. The  company has recently suffered a breach in security a former employee broke into a lab causing not only damage to the equipment but harmed another employee in the process. A new security system is being put in place to protect employees and our clients. Every employee will be required to carry a work Identification that will include a photograph without the ID they will not be allow in the building. Although the solution seems to very easy I did not take into consideration that some of our employees cannot be photograph due to religious beliefs. After, determining who will be affected by my decision and discussing the issue with a representative of our Human Resource Department, Training Manager and, other employees. We decided that the photo ID will still be require however, there will be some measures put in place to accommodate people with special needs. In conclusion, by utilizing the Rights and Responsibility Lens and the Baird Ethical model I was able to determine the best decision for each separate situation. The decision was the result of a serious of steps that help me first identify the issue, the people affected and the effect that my decision would have had in the community. Each steps helps you understand what is morally right and fair for the primary stakeholders and the community and how your decision making impacts others. Making sure that you understand everyone that will be affected either directly or indirectly is important prior to making your final decision. Doing the right thing is not just to following company procedure; it is also about protecting the shareholders interest and the interest of the company. In the case where the company’s policies were violated, the company must make a sound decision that that produces an outcome in the best interest of the company and its stakeholders. The ethical perspectives used to make the decisions during the simulation were based on options given in each scenario. In the simulation, you were to determine the best outcome for each scenario based upon the information given. Neither one of the scenarios had a right nor was wrong answer it just the best ethical decision you consider fair for all parties involved. The important part is to make sure that each situation it’s analyzed and all the components are taking into consideration prior of making your final decision. Reference Trevià ±o, L. K. & Nelson, K. A. (2011). Managing business ethics: Straight talk about how to do it right (5th ed.).

Starbucks International

International Marketing Case1-1: Starbucks-Going Global Fast Q1) Identify the controllable & uncontrollable elements that Starbucks has encountered in entering global markets. A1) There are several controllable and uncontrollable elements that Starbucks has encountered in entering the global market. To begin with, some of the controllable elements are somewhat similar to them growing in the domestic market. Some of the factors include the 4 P’s (Product, Price, Placement and Promotion).Starbucks has the advantage of being a global brand-it is recognized by millions around the world and is thus able to market according to its value. In addition, Starbucks can easily adjust to the different cultural sets and shift their prices according to the competitors in the region (without making much of an impact to their profit). As a result of being a global brand, Starbucks can market themselves as they wish to as well. An appropriate example would be the coffee in Italy-which is relati vely cheaper than Starbucks regular coffee.An espresso in Northern Italy is around 67 cents whereas in the south it can fall close to 55 cents. Meanwhile, Americans pay around $1. 50 for their espresso-for such reason, Starbucks would have to lower the prices if they wish to enter the Italian market for the simple reason to be able to compete in such an environment-basically going back to the point of controlling their prices as their competitors do. Starbucks have faced uncontrollable elements as well-mostly to do with foreign markets.To begin with are the issues that the brand might face trying to balance between domestic and international markets. There are several different elements of risk that they face when entering a foreign market such as competitive forces, technology levels, distribution structures, the nation’s infrastructure and other forces that add in such a cultural, political and legal. All these elements tie in with how Starbucks runs its business in an inte rnational market.Moreover, as Starbucks continues to expand, it will have to be increasingly sensitive to cultural challenges. One example could be Starbucks facing grave challenges with Japan’s ‘chilled coffee’ market with many lookalikes rivalling with the corporate brand making it more difficult for them to compete overseas. Being a global brand, Starbucks has mastered their skills to expand to other international markets-as long as they keep in check their controllable elements and try and resolve the uncontrollable ones.Q2) What are the major sources of risk facing the company? Discuss potential solutions. A2) Being such a major international brand-Starbucks is likely to face certain risks. To begin with, Starbucks has managed to saturate most of its market in United States. According to sources, there is a Starbucks for every 9,400 people in Seattle. Blanketing areas with their stores is not necessarily an advantage for Starbucks, it has even led to consume rs being frustrated with the low level of choice and causing a great dislike towards the global brand all together.Another risk facing Starbucks is the new, younger generation. Today’s 20 and early thirty year old consumers are not ready to pay the high prices for their daily coffee. Due to the recession, much of this generation was brought up on less costly brands such as McDonald’s McCafe, and is unlikely to shift to Starbucks or any other major brand even once recession has worn off. Consumer risks are not the only ones troubling Starbucks-the global brand also faces internal issues with employee burn out rate increasing over the years.Dissatisfaction over being over worked and under paid is starting to become synonymous with the Starbucks name causing frustrated store managers and a higher percentage of employee turnover. An example of this internal risk was when a lawsuit caused Starbucks a good $18 million, leaving them with decreased profit share. Analysts state that Starbucks can only maintain about 15% square footage growth in the United States, for only about two more years. After that, it will have to depend aggressively on overseas growth to maintain their annual 20% revenue growth.Expansion and cannibalization risk is also another element. Expanding at such an extreme rate with a constant growth in stores around the world have seen to cause some major cultural issues as well, for example Italy being threatened from changing their lifestyles of drinking coffee all together. Solutions: Advertising campaigns and positive public awareness could help improve their global image. Starbucks should being focusing on International expansion rather than saturating their domestic market-the more people they reach out to, the more the brand is likely to survive and make a profit.Having such an international image can have a disadvantage as well-Starbucks could learn to adapt to more cultural differences & requirements rather than concentrating on promoting their domestic image internationally as well. Through promotion and advertising Starbucks should begin to shift their target audience; the younger generation is a key element to their product life cycle-but re-positioning their products and focusing on the Middle class of today, Starbucks could find a solution within and continue to grow for years to come.Market research could be another solution that Starbucks can look into. By creating Global Strategies, success can be achieved by moulding according to the country’s culture and belief and by introducing products that are more likely to be accepted by people from different areas of the world. A certain kind of marketing is unlikely to appeal to an audience from all over the world-Starbucks should be flexible enough to create their image according to a different culture each time.The feeling of dissatisfaction from the employees of Starbucks should be resolved. This solution can be achieved by offering over time pa yment or incentive for every employee-as long as Starbucks is willing to take care of its people, employee turnover will be likely to reduce and their internal mechanics will run smoothly-thus causing them clarity to look at other major issues, such as international marketing and expansion.Q3) Critique Starbucks overall Corporate Strategy A3) In the case of Starbucks, the corporate strategy that they have implemented is unique to their industry which has allowed them to stand apart from their major competitors. It can be summarized shortly-Starbucks aims to provide quality coffee wherever they go.One of their strategies would be vertical integration, by having a close relationship from the start to the finish of their product by having their own supply chain and roasting their own coffee-Quality is one key element that Starbucks has never compromised on ( and from the looks of it, will be unwilling to do so in the near future as well) Modification of their products is another way St arbucks handles it strategy, by aiming at partnering with other successful brands and going for products that they can also sell in stores apart from their chain’s and focusing on the other services they provide such as pre order, Wi-Fi and partnering with the movie and music industry. Even without spending a lot on international advertisement, Starbucks makes sure to stay in the limelight, by making the right decisions to partner with companies that are appealing to their overall consumer base.In addition, Starbucks has begun to target the younger generation (that is likely to stray from the higher priced quality coffee) by boosting other services they provide. Instead of succumbing to the lower price demand, Starbucks has upped their other services and began advertising accordingly and directly aiming at the new generation’s consumer base. It is probably also worth mentioning how Starbucks has still managed to follow the usual, normal expansion routine as well. They began by aiming at their domestic market aggressively and once this had been saturated and developed completely, the organization began increasing their presence internationally. According to the Starbucks annual report in 2009, their international market grew by a rapid 7. 7% in 2009.Overall, Starbucks aims at growing internationally, by using other sources apart from the regular stereotypes, but at the same time, Starbucks aims to keep its footing in their domestic market as strong as they have been since the inception itself. Q4) How might Starbucks improve profitability in Japan? A4) Due to the high level of competition that Starbucks faces in Japan, it should begin by reconsidering their pricing strategy. Most of Japan still believes that Starbucks is slightly overpriced, and since there are so many different competitors, it is an easy decision for the consumer in Japan to choose another brand-based simply on the lower price.They could begin by lowering their prices slightly, w here they would still make a profit, but would fall within the range of other competitors so more consumers would be likely to choose Starbucks-mainly due to the great quality of product (and now better price as well) Another method that Starbucks could use is repositioning their product and service in Japan. According to sources, Japanese youth is more likely to spend their time in a constructive manner. Due to Starbucks and the competitors in Japan providing similar fare, it is easy for the competitor to eat up the Starbucks share, thus it would be ideal for the global brand to increase their benefits (or reduce price further).One benefit could be introducing the online order system in Japan, so Japanese consumers could pre order online, saving them time and using this benefit over the other competitors. By advertising with the domestic brands in Japan, Starbucks could possibly make itself synonymous with Japan’s youth-where they feel inclined to have Starbucks instead if c ompetitor coffee because their other major brands/artists seem to be having Starbucks as well. Including customized products for its consumers in Japan is also helping Starbucks stay on top of their globalization plans. This strategy increased same store sales and overall profits. By adding the drive through service, Starbucks is targeting their Japanese audience the most fruitful and profitable way.